Refund Policy

Refund Policy

At Makeba Design & Prints, all sales are final. We do not offer refunds on most items, as they are custom-made or printed on demand.

Refund Exceptions

Refunds will only be issued in the following cases:

  • The item arrives damaged or defective.
  • The wrong item was shipped due to our error. 

Refund Process

To request a refund, you must:

  1. Contact us within 7 days of delivery at support@makebadesigns.com.
  2. Provide your order number and clear photos of the issue.
  3. Wait for our review—if approved, a refund will be processed to your original payment method within 5-7 business days.

Non-Refundable Items

  • Custom or personalized orders
  • Digital downloads
  • Clearance or sale items

By purchasing from Makeba Design & Prints, you agree to this policy. If you have any questions, please reach out to our support team at support@makebadesigns.com.